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The Happy lil Bakery - Custom Decorated Cookies by Samantha
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Terms & Conditions

Last Updated: August 31st, 2026

Welcome to The Happy Lil Bakery! These Terms & Conditions (“Terms”) govern your use of our website and your purchase of products from The Happy Lil Bakery (“we,” “us,” “our,” or “The Happy Lil Bakery”).

By using our website, submitting an order, or purchasing our products, you agree to these Terms. Please read them carefully before placing an order.

1. About The Happy Lil Bakery

The Happy Lil Bakery is a home-based bakery located in Missouri. We specialize in homemade baked goods prepared in a home kitchen.

Our products are made in accordance with applicable Missouri cottage-food requirements. Certain baked goods produced under Missouri's cottage-food law are not prepared in a kitchen subject to routine inspection by the Missouri Department of Health and Senior Services or a local health department.

Where applicable, our product labels will contain the disclosures required by Missouri law.

2. Who May Use Our Website

You must be legally capable of entering into a binding agreement to place an order through our website.

By using this website or placing an order, you represent that the information you provide is accurate and that you have the authority to make the purchase.

We reserve the right to refuse or cancel an order if we believe there has been an error, fraudulent activity, misuse of the website, or a violation of these Terms.

3. Products and Availability

We make our products in small batches, and availability may vary.

Product photographs are provided for illustrative purposes. Because our products are handmade, individual items may have minor variations in color, size, shape, decoration, or appearance.

We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice.

If a product becomes unavailable after you have placed an order, we will contact you regarding an appropriate replacement, revised order, or refund, as applicable.

4. Custom Orders

Custom cakes, cookies, decorated desserts, and other personalized products may require additional information from you, including preferred flavors, colors, themes, wording, dates, quantities, and design preferences.

Because custom products are made specifically for you, changes to a custom order may not be possible after production has begun.

We will make reasonable efforts to follow your requested design. However, handmade and artistic products may not be an exact replica of a reference photograph, drawing, or previous order.

Submitting an inspiration photograph or design reference gives The Happy Lil Bakery permission to use that image solely as a reference for creating your order. We do not claim ownership of designs or artwork created by other people.

5. Orders and Order Acceptance

Submitting an order through our website does not necessarily mean that the order has been accepted.

An order is considered accepted when The Happy Lil Bakery confirms the order and payment requirements have been satisfied.

We reserve the right to decline or cancel an order for reasons including, but not limited to:

Product availability

Scheduling or production limitations

Incorrect pricing or website errors

Inability to verify payment

Requests that cannot reasonably be fulfilled

Suspected fraudulent activity

Failure to provide information necessary to complete the order

If we cancel an order after payment has been received, we will provide an appropriate refund for the canceled portion of the order.

6. Pricing and Payment

All prices are listed in U.S. dollars unless otherwise stated.

Applicable taxes, fees, or other charges will be displayed at checkout or communicated to you before your order is finalized, when applicable.

We accept the payment methods displayed on our website at the time of purchase.

Prices are subject to change at any time. A price change will not affect an order that has already been confirmed and paid for unless otherwise agreed.

7. Deposits and Payments for Custom Orders

For custom orders, a deposit or full payment may be required before the order is considered confirmed.

Any deposit requirements, remaining balance, and payment deadlines will be communicated to you before your order is finalized.

Failure to make a required payment by the stated deadline may result in cancellation of the order and forfeiture of any applicable deposit, subject to applicable law and the specific terms communicated at the time of purchase.

8. Cancellations and Refunds

Because our products are often made specifically for individual customers, cancellation and refund eligibility may depend on when the cancellation is requested and whether preparation of the order has begun.

Our cancellation policy is:

We ask for payment in full to secure your order. Our work begins as soon as payment is received. If you need to cancel your order more than 2 weeks before your scheduled pickup or delivery, you will receive a refund except for $25, which covers the work we started as soon as we received payment. Between 1 and 2 weeks before your scheduled pickup or delivery: You will receive a 50% refund of the total order. Less than 1 week before your scheduled pickup or delivery, no refund will be issued, as your order is already in production.

Once production has begun, custom or personalized orders may not be eligible for cancellation or refund.

If you receive an order that is incorrect, damaged, or has another significant issue, please contact us as soon as reasonably possible so that we can review the situation and determine an appropriate resolution.

Nothing in these Terms is intended to limit any rights you may have under applicable law.

9. Pickup and Delivery

Orders will be available for pickup or delivery according to the arrangements provided at the time of purchase.

Pickup location: If you would like to pick up the location for pickup is around the area of O'Fallon, Mo.

If you would like the cookies delivered there is a $30 fee. Anything over an hour drive from my location is subject to a higher charge.

Because The Happy Lil Bakery operates from a private residence, the exact residential address should only be provided to customers when necessary for an order pickup and should not be published publicly on the website.

Customers are responsible for arriving during the agreed-upon pickup window.

If you are unable to pick up your order at the agreed-upon time, please contact us as soon as possible.

Once an order has been picked up or delivered, the customer is responsible for proper handling, transportation, storage, and care of the products.

10. Food Allergies and Dietary Restrictions

Please read this section carefully before ordering.

Our products may contain or come into contact with common allergens, including but not limited to:

-Wheat

-Eggs

-Milk

-Soy

-Peanuts

-Tree nuts

Other ingredients that may cause allergic reactions

Because our products are prepared in a home kitchen, we cannot guarantee that any product is completely free from allergens or cross-contact with allergens.

If you have a food allergy or dietary restriction, please contact us before placing your order. We will provide available ingredient and allergen information to the best of our ability.

Customers are responsible for informing The Happy Lil Bakery of any allergies or dietary restrictions before an order is prepared.

The Happy Lil Bakery cannot guarantee an allergen-free product.

11. Product Storage and Handling

Customers are responsible for following any storage and handling instructions provided with their order.

Some products may require refrigeration or other specific storage conditions.

The Happy Lil Bakery is not responsible for damage, spoilage, melting, contamination, or other changes to a product resulting from improper transportation, storage, handling, or environmental conditions after the order has been picked up or delivered.

12. Website Use

You agree to use this website only for lawful purposes.

You may not:

-Use the website for fraudulent or unlawful purposes.

-Attempt to interfere with the website's operation or security.

-Copy, reproduce, or distribute website content without permission.

-Use automated systems to collect or scrape website content without our permission.

-Misrepresent your identity or provide false information.

-Attempt to gain unauthorized access to accounts, systems, or information.

We reserve the right to restrict or terminate access to the website for users who violate these Terms.

13. Intellectual Property

Unless otherwise stated, the content of this website—including the The Happy Lil Bakery name and branding, logos, photographs, original graphics, text, product descriptions, and other original content—is owned by or licensed to The Happy Lil Bakery.

You may view and use the website for your personal, non-commercial purposes.

You may not reproduce, modify, distribute, sell, publish, or commercially use our original website content without our prior written permission.

14. Customer Photos and Reviews

If you voluntarily submit a review, testimonial, photograph, or other content to The Happy Lil Bakery, you represent that you have the right to provide that content.

By submitting content, you grant The Happy Lil Bakery permission to use, reproduce, display, and share that content for business and promotional purposes, including on our website and social media, unless otherwise agreed.

We will not knowingly use your private personal information for promotional purposes without appropriate permission.

15. Website Information and Errors

We make reasonable efforts to keep the information on our website accurate and current. However, errors may occasionally occur.

We reserve the right to correct typographical errors, inaccuracies, pricing errors, product descriptions, availability information, and other website errors at any time.

We do not guarantee that the website will always be available, uninterrupted, secure, or completely free of errors.

16. Third-Party Websites and Services

Our website may contain links to third-party websites, payment processors, social-media platforms, ordering services, or other websites and services that are not controlled by The Happy Lil Bakery.

We are not responsible for the content, privacy practices, security, or policies of third-party websites or services.

Your use of third-party services may be subject to their own terms and privacy policies.

17. Limitation of Liability

To the fullest extent permitted by applicable law, The Happy Lil Bakery will not be responsible for indirect, incidental, special, or consequential damages arising from your use of the website or purchase, transportation, storage, or consumption of our products.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

18. Indemnification

To the extent permitted by law, you agree to hold harmless and indemnify The Happy Lil Bakery and its owner from claims, damages, losses, liabilities, and expenses arising from your misuse of the website, violation of these Terms, or failure to properly handle or store products after pickup or delivery.

19. Privacy

Your use of this website may also be subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

20. Missouri Law

These Terms are governed by the laws of the State of Missouri, without regard to conflict-of-law principles.

Any dispute arising from these Terms or your purchase from The Happy Lil Bakery will be handled in accordance with applicable Missouri law and in a court of appropriate jurisdiction.

21. Changes to These Terms

We may update these Terms & Conditions from time to time.

When changes are made, we will update the “Last Updated” date at the top of this page. Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law.

22. Contact Us

If you have questions about these Terms, your order, or our products, please contact us:

The Happy Lil Bakery
Owner: Samantha Allen
Email: thehappylilbakery@gmail.com
Location: Missouri, USA

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